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  • Referrals

    • Who can I refer?
      Anyone in our service area—friends, family, neighbors, coworkers, or even your favorite barista. If they need a plumber, they count.
    • How do I get paid?
      Once your referral books and completes a paid service, we’ll mail you a $25 payment.
    • Can I refer someone before they call you?
      Yes—and that’s the best way to do it. Just fill out the referral form first so we know to connect them to you when they reach out. That way, you’re guaranteed to get credit.
    • Is there a limit to how many people I can refer?
      Not at all. Refer as many people as you’d like. We’re happy to reward you for every completed referral.
    • What services qualify?
      Most of our residential plumbing services qualify. Just ask if you’re unsure before referring someone.
    • How will you know I referred someone?
      Just make sure your referral includes your name when they book—or better yet, submit their info using the form on this page.

  • Upshaw Plumbing

    • What plumbing services do you offer?
      At Upshaw Plumbing, we provide a full range of residential plumbing services, including toilet repairs, faucet replacements, sump pump installations, water heater repair and installation (standard and tankless), water line repair, and whole-home water filtration systems. Whether you’re dealing with a small leak or planning a major plumbing upgrade, our experienced team is ready to help with honest advice and upfront pricing.
    • Where are your services available?
      We proudly serve Flowery Branch, Gwinnett County, and the surrounding areas across northeast Georgia. We’re a local business with deep roots in the community, and we love helping our neighbors stay comfortable and stress-free with dependable plumbing.
    • What makes Upshaw Plumbing different from other plumbing companies?

      Upshaw Plumbing was founded in 2010, but our experience runs much deeper. Todd Upshaw began his plumbing career in the 1980s and has helped grow multiple successful plumbing operations. With over 30 years in the field, you benefit from a lifetime of knowledge and dedication.

      We combine decades of experience with a deep understanding of how entire plumbing systems work, not just individual parts. We bring unmatched insight to every job, ensuring accurate diagnostics and long-lasting results. Plus, we’re fully licensed, locally owned, and committed to fair pricing and honest communication. That’s why so many homeowners trust us as their “forever plumber.”

    • How do your quotes work? Are there hidden fees?

      Never. We pride ourselves on providing honest, upfront, written quotes. You’ll know exactly what the job will cost before we start, and we’ll always explain your options: no surprises, no upselling, and no pressure.

      You’ll always get clear, upfront pricing with no obligation and no high-pressure sales tactics.

    • Can I schedule service online?
      Absolutely! We make scheduling easy with our convenient online contact form. You can choose a time that works for you, and we’ll confirm the details quickly. Prefer to talk to a real person? Give us a call at (770) 285-1887. We’re happy to help.
    • What brands do you work with?
      We work with all major plumbing brands and fixtures, and we’re a preferred installer for industry leaders like Moen, Delta, and Rheem. Whether you’re looking to replace a standard water heater or upgrade to a high-efficiency tankless system, we’ve got you covered.
    • What is a tankless water heater, and should I get one?
      Tankless water heaters provide hot water on demand without the need for a storage tank. They’re energy-efficient, space-saving, and ideal for households looking to cut utility costs or never run out of hot water again. We’re certified installers and can help you determine if a tankless solution is right for your home.
    • Do you offer water filtration solutions?

      Yes, we specialize in whole-home water filtration systems that improve water quality and protect your plumbing. Whether you’re dealing with hard water, sediment, or taste/odor issues, we can recommend and install the right system for your home.

    • Do you offer any warranties or guarantees?

      Yes! We stand behind our work. Most of our services and installations are backed by warranties, and our protection plans give you added peace of mind and long-term savings. We’ll review any applicable warranties with you before we begin a job.

    • What are your protection plans, and how do they save me money?
      Our Money-Saving Protection Plans offer preventive maintenance, priority service, and exclusive discounts, all designed to save you money over time and help you avoid unexpected plumbing issues. Think of it as ongoing plumbing peace of mind, customized for your home’s needs.
    • Is Upshaw Plumbing licensed and insured?
      Yes, we’re fully licensed, insured, and certified. Todd Upshaw is a State of Georgia Class II Master Plumber, and our team is trained to meet or exceed industry standards. We’re also certified by the Georgia Soil & Water Conservation Commission, so you know you’re in capable, compliant hands.
    • What’s your referral program about?
      We love it when our customers spread the word! That’s why we offer a $25 referral bonus when someone you refer completes a job with us. It’s our way of saying thank you for trusting us with your home and your recommendation.
    • Can you help with new plumbing construction or remodeling?
      Yes! From new home builds to bathroom and kitchen remodels, we provide expert plumbing installation tailored to your project. We’ll collaborate with you and your contractor to ensure the plumbing is done right the first time, meeting both code requirements and your expectations.
    • How soon can you come out?
      We’re known for fast response times. If it’s an emergency, we’ll do our best to prioritize you immediately. For routine service, we offer flexible scheduling. This includes same-day or next-day appointments when available.
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